Yes, we ship all over GCC. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. Your order will be assigned to best and fastest delivery partner based on your location and order.

"Pre-loved Good" generally means that the item has been previously owned and used, but is still in good condition overall. However, there may be some signs of wear or minor flaws, such as small stains or minor damage, that are reflected in the price.

On the other hand, "pre-loved excellent" typically refers to an item that has never been used or used a week or less but is in almost like-new condition. It has no signs of wear, and any flaws or imperfections.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Make sure to make an unboxing video when you recieve the order as a proof that the damage is not caused by the customer.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

You can contact us through our contact page! We will be happy to assist you.